Legal

Privacy Policy

Effective Date: May 1, 2025  ·  Rehabuild, Limited  ·  Canal Winchester, OH

Rehabuild, Limited ("Rehabuild," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at rehabuild-website.vercel.app or contact us directly.

1. Information We Collect

We may collect the following types of information:

• Contact information you voluntarily provide — such as your name, email address, and message — when you submit our contact form.
• Phone number if you provide it in direct communications with us outside of the website contact form.
• Usage data — such as browser type, pages visited, and referring URLs — collected automatically through standard web server logs or analytics tools.
• Chat widget interactions — if you use the chat widget on our site, messages and contact details you submit are processed by our third-party messaging platform (LeadConnector / HighLevel).

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you about our services.
• Send you SMS messages regarding your inquiry, if you have provided your phone number and consented to receive such messages.
• Improve and maintain our website.
• Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. SMS Communications

If you provide your phone number in any communication with us, you may consent to receive SMS text messages from Rehabuild, Limited related to your inquiry or our services. Message frequency varies. Standard message and data rates may apply.

To opt out of SMS communications at any time, reply STOP to any message you receive from us. For help, reply HELP or contact us at projects@rehabuild.com.

We do not share your phone number or SMS opt-in data with third parties for their own marketing purposes.

4. Cookies and Tracking

Our website may use cookies or similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of our site may not function properly if cookies are disabled.

5. Third-Party Services

We use the following third-party services that may collect or process data on our behalf:

• Vercel — website hosting. May collect server logs including IP addresses.
• Supabase — database and file storage for project content displayed on the site.
• LeadConnector / HighLevel — chat widget and CRM platform used to manage inquiries and communications. Their privacy policy governs data submitted through the chat widget.
• Google Fonts — font delivery service. May set cookies or collect usage data per Google's privacy policy.

6. Data Retention

We retain contact form submissions and communications for as long as necessary to respond to your inquiry and for legitimate business purposes. You may request deletion of your personal data at any time by contacting us at the information below.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. To exercise any of these rights, please contact us directly. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Rehabuild, Limited
7859 Windsor Ave
Canal Winchester, OH 43110
(740) 748-3404
projects@rehabuild.com